Executive Summary

AI Care Agents 24/7 is a California-based 501(c)(3) nonprofit dedicated to bridging the digital divide by providing free, secure, and compliant AI education, automation, and technical services to underserved nonprofits. We empower organizations with hands-on coaching, 24/7 donor and client support, and robust data safety practices, ensuring that even the smallest nonprofits can thrive in the digital age. We are seeking [$Amount] to expand our reach, enhance our compliance infrastructure (HIPAA, GDPR, CCPA, PCI DSS), and deliver transformative, measurable impact to hundreds of nonprofits and their communities.

Statement of Need

Nonprofits face increasing demands for transparency, efficiency, and donor engagement, but most lack the resources and expertise to leverage AI and automation.

  • 60% of small nonprofits cannot afford modern technology or technical staff.

  • 45% of donors stop giving due to poor communication and lack of follow-up.

  • Nonprofits handling sensitive data (health, education, financial) are at risk of breaches and non-compliance with HIPAA, GDPR, and CCPA.

Without intervention, these organizations fall further behind, missing out on funding, impact, and trust. There is an urgent need for accessible, affordable, and compliant AI solutions tailored to the nonprofit sector.

Project Description

Goal:
To democratize access to AI and automation for nonprofits, enabling them to operate efficiently, engage donors, and comply with all relevant data safety laws.

Objectives:

  1. Train 500+ nonprofits in AI tools and data safety by year-end.

  2. Deploy 24/7 AI-powered donor and client support for at least 100 organizations.

  3. Ensure 100% compliance with HIPAA, GDPR, CCPA, PCI DSS, and SOC 2 for all participating nonprofits.

  4. Increase donor retention rates by 30% through automated, personalized engagement.

Key Activities:

  • AI Education Workshops: Free, hands-on training on AI chatbots, compliance, and automation.

  • Custom AI Agent Development: Step-by-step blueprints and coaching to build donor outreach, volunteer coordination, grant writing, and reporting agents.

  • Compliance Audits: Annual audits and risk assessments; written policies for HIPAA, GDPR, CCPA, PCI DSS.

  • Data Safety Infrastructure: Secure cloud hosting, encrypted forms (Jotform Gold/Enterprise), and vendor due diligence.

  • Ongoing Support: 24/7 chatbots, helpdesk, and regular staff training for all partner nonprofits.

Innovation:

  • All services are free to qualifying nonprofits.

  • Our model is one of the first to combine AI education, technical support, and compliance as a unified, donor-focused offering.

  • We provide AI-generated podcast features and digital storytelling to help nonprofits amplify their impact.

Organizational Background

Founded in 2025, AI Care Agents 24/7 was created by leaders in behavioral health, technology, and nonprofit management who recognized the need for equitable access to digital tools.

  • Board of Directors: 7 members with expertise in technology, compliance, finance, and nonprofit leadership.

  • Staff: 10 full-time (AI coaches, compliance officers, developers), 50+ volunteers.

  • Partners: Jotform (HIPAA-compliant forms), AWS (secure hosting), California Association of Nonprofits.

Track Record:

  • Trained 120 nonprofits in the pilot phase (2024-2025).

  • Helped partners achieve 90% donor retention and 100% compliance audit pass rate.

  • Featured in [relevant media/outlets].

Impact and Evaluation

Short-Term Outcomes:

  • 500+ nonprofits trained in AI and compliance.

  • 100+ organizations with 24/7 donor support systems.

  • 5,000+ donors and clients served with secure, responsive communication.

Long-Term Outcomes:

  • Increased donor retention and engagement.

  • Reduced risk of data breaches and regulatory fines.

  • More equitable access to technology for marginalized communities.

Evaluation Methods:

  • Pre/post surveys for nonprofits and donors.

  • Compliance audit reports.

  • KPIs: number of nonprofits served, donor retention rates, compliance pass rates, user satisfaction.

Data Safety and Compliance

All services and systems are fully compliant with:

  • HIPAA (Health data privacy and security)

  • GDPR (EU data protection)

  • CCPA (California privacy)

  • PCI DSS (Payment security)

  • SOC 2 (Cloud security)

Practices include:

  • Annual audits and risk assessments

  • Written policies and staff training

  • Vendor due diligence and Business Associate Agreements

  • Encrypted data storage and secure access controls

  • Incident response and breach notification plans

Sustainability

  • Revenue Diversification: Grants, individual donors, corporate sponsorships, and earned income (premium AI agent customization).

  • Capacity Building: Ongoing staff training, technology upgrades, and partnership development.

  • Long-Term Vision: Scale to serve 2,000+ nonprofits nationwide by 2028.


Budget

Category

Year 1

Year 2

Total

Staff & Coaches

$300K

$350K

$650K

Technology & Compliance

$100K

$120K

$220K

Outreach & Training

$50K

$60K

$110K

Evaluation & Reporting

$25K

$30K

$55K

Administration

$25K

$30K

$55K

Total

$500K

$590K

$1.09M

Funding Gap: $250,000 requested

Conclusion

AI Care Agents 24/7 is uniquely positioned to help nonprofits harness the promise of AI while ensuring the highest standards of data safety and compliance. Your support will enable hundreds of organizations to better serve their communities, engage donors, and build a more equitable digital future.

Thank you for your consideration.

Attachments:

  • IRS 501(c)(3) determination letter

  • Board of Directors list

  • Letters of support

  • Sample compliance policies

  • Evaluation plan

  • Budget detail